Volume 14 Issue 1 - July 2019

  • 1. Customer relationship management (crm) and its implementation in publishing house to increase customer loyalty (with a special reference to outlook)

    Authors : Anita Venaik, Smrita Sinha, Vijit Chaturvedi

    Pages : 27-33

    DOI : http://dx.doi.org/10.21172/1.141.06

    Citing this Journal Article :

    Anita Venaik, Smrita Sinha, Vijit Chaturvedi, "Customer relationship management (crm) and its implementation in publishing house to increase customer loyalty (with a special reference to outlook)", Volume 14 Issue 1 - July 2019, 27-33